Issue:
Customers may need to reset the door code on their Zylker Smart Lock due to various reasons such as security concerns, a change in access permissions, or forgetting the existing code.
Resolution:
To reset the door code on your Zylker Smart Lock, follow the step-by-step guide below:
Step 1: Access Programming Mode
Start with the door open.
Enter the current code on the keypad.
Step 2: Initiate Reset Procedure
Press and hold the "Program" button on the interior side of the lock until the status light on the lock turns on.
Release the "Program" button.
Step 3: Enter New Master Code
Enter a new master code using the keypad. Ensure it is a code that is easy for you to remember but difficult for others to guess.
Press the "Program" button once. The status light should flash to confirm the new code has been accepted.
Step 4: Test the New Code
Close the door and test the new master code to ensure it unlocks the door.
If successful, your Zylker Smart Lock is now programmed with the new code.
Additional Tips:
The master code is required to enter programming mode. Ensure you remember the current master code or have access to it before attempting a reset.
Avoid using easily guessable codes, such as birthdays or sequential numbers, for enhanced security.
Note:
If you encounter any issues or have forgotten the master code, it is recommended to contact Zylker Support for further assistance. Do not attempt to reset the lock without the necessary information to avoid potential lockout situations.
We hope this guide helps you successfully reset the door code on your Zylker Smart Lock. If you have further questions or need assistance, please reach out to Zylker Support via chat, email (
support@zylkersecurity.com), or phone.
Note: This knowledge base article is intended for informational purposes only. For the most accurate and up-to-date information, please refer to the user manual provided with your Zylker Smart Lock.