Issue:
Customers may need to replace the batteries on their Zylker Smart Lock when they notice a low battery indicator or experience difficulties with the lock's operation.
Resolution:
To replace the batteries on your Zylker Smart Lock, follow these simple steps:
Step 1: Identify Battery Compartment:
Locate the battery compartment on the interior side of the Zylker Smart Lock.
Slide or open the cover to access the batteries.
Step 2: Remove Old Batteries:
Take note of the battery orientation.
Remove the old batteries from the compartment.
Step 3: Insert New Batteries:
Insert fresh, high-quality alkaline batteries into the battery compartment. Pay attention to the correct polarity.
Close the battery compartment cover securely.
Step 4: Test the Lock:
Ensure the door is open.
Test the lock with the new batteries to confirm proper operation.
Battery Replacement Tips:
Use high-quality alkaline batteries for optimal performance and longevity.
Replace all batteries at the same time, even if some still have charge. Mixing old and new batteries can affect performance.
Keep spare batteries on hand to avoid lockouts in case of unexpected battery depletion.
Low Battery Indicator:
If your Zylker Smart Lock has a low battery indicator, replace the batteries promptly to prevent any disruption in functionality.
Note:
If you encounter any issues during the battery replacement process or have questions, please contact Zylker Support for assistance. Attempting to force the lock or improperly replace batteries may result in damage.
We trust these instructions help you replace the batteries on your Zylker Smart Lock effectively. If you have further questions or need assistance, feel free to reach out to Zylker Support via chat, email (
support@zylkersecurity.com), or phone.
Note: This knowledge base article is intended for informational purposes only. For the most accurate and up-to-date information, please refer to the user manual provided with your Zylker Smart Lock.