How do I add new products or remove some products from my order?

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• How do I order a replacement online?

  To order a replacement, follow these steps: Go to zylker.com/store. Go to the Products tab, and click on Replacements. Click on the product that you wish to order. You can claim the replacement under warranty by checking the "As Replacement" box. ...

• Why didn't I receive an email about my order getting shipped?

  We usually take 3-7 business days to prepare your products before shipment. Once they’re ready to ship, we will send you an email, and you can track your shipment as well. If you still haven’t received an email 7 days after you’ve placed the order, ...

• Is my order placed successfully?

  For every successful order, you will receive an email confirming the order. If the order was not placed successfully, we request you to place the order again.

• Why is my order not listed?

  You can track all your orders from the 'My Orders' section of the main menu. If your most recent order is not listed after successful payment, please do not worry. Simply check again after 10 minutes.

• Why am I being asked to authorise my order?

  At Zylker, we try and keep your data as safe as possible. If you have been asked to authorise your order, know that your order has been randomly selected and placed on hold by our fraud prevention team for further verification. You may need to ...