Defective charge-and-sync cable adapter

Defective charge-and-sync cable adapter

We strive to maintain a high level of quality throughout our product range. Sometimes, our dependency on vendors causes defects to seep through to our customers. The issue that you're facing could be due to the charging cable adapter.

To help us identify if the problem is with your adapter, can you please try charging your phone from your laptop? If that works, we can replace your cable for free.

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